Train the Trainer (Copenhagen, Denmark) 2013

Train the Trainer seminar was been held in the Danish Ecological Council and in the Danish Energy Council. In Denmark, Alternative Dispute Resolution (ADR) mechanisms in energy, including electricity, is handled by a private Complaint Board, approved by the Minister responsible for consumer affairs. Participants was been willing to find out more how the ADR mechanisms is conducted in the real life. The existence and work of the Danish Energy Regulator Authority and role of the Energy Board of Appeal also was been discussed. It was been stated that Producer's market is dominating in the Electricity market of Lithuania, Latvia and Estonia and consumer rights aren't defending enough in the Baltic states.